The University Medical Center Mainz is one of the largest employers in the region, with around 8,600 employees. Due to its size, human resources management is a daily challenge that can no longer be overcome in the long term with “traditional” means. This affects both HR management and, above all, recruiting.
The decision to improve the efficiency of the entire application management process through digitization and centralization was made in Mainz as early as 2012. The previously analog, predominantly paper-based process was increasingly proving to be outdated. Especially the decision-making processes in recruiting—which, due to the organizational structure of the University Medical Center Mainz, usually take place over several instances—were to be significantly optimized and shortened through digitization and the resulting possibility of central access to applicant data.
As a result of the organizational structure and associated coordination processes on the part of University Medical Center Mainz, and following the decision in favor of a preconfigured system with a correspondingly higher need for customization, the on-premise-based SAP E-Recruiting system was implemented and has been in use since the end of 2016.
The implementation of SAP ESS/MSS by projekt0708 in 2012/2013 was accompanied by a far-reaching reform of the HR system. The system establishes extensive self-services for employees (ESS) and central access to HR data for managers (MSS). By digitizing recurring processes, Mainz Medical Center achieves a significant reduction in processing time and effort. The access to duty rosters and time accounts, and the simple overview of HR data such as organizational assignment or attendance and absence times, increase transparency and reduce administrative costs.