p78 summary of all new features

Individual Enrollment into a Virtual Card Program

• Card administrators can now enroll individual employees into a virtual card program.

  Administrator Experience

• Individual under  Enrolment Selection

• When creating a virtual card program, individual enrollment is selected by default.

• Card Admin can modify an existing virtual card program to add or remove individually enrolled employees

• To protect data integrity and avoid duplicate enrollments across programs, the system enforces the following rules:

  • An employee can be enrolled in only one virtual card program at a time.

  • If an expense group is already enrolled in a program, its employees cannot be individually enrolled in a different program.

  • If an employee is individually enrolled and their expense group is later enrolled in another program, the employee remains in their original program. Individual enrollment takes precedence over group enrollment.

  • An expense group will not be eligible for nrolment if all of its employees are already Enrolled in different programs.

Additional Corporate Card Programs Support

Reimbursements are now supported for the following corporate card programs in EMEA and APAC in their local currencies: 

• Citi Global - MC/Visa - India

• Citi Global - MC/Visa - Romania

• Citi Global - MC/Visa - Czechia

• Citi Global - MC/Visa - Poland

• Citi Global - MC/Visa - Denmark

• Citi Global - MC/Visa - Norway

• Citi Global - Mastercard - Taiwan

• American Express - APA – Thailand

Expense Entry Receipt Viewer Enhancements

• Receipt viewer on the expense entry page now extends to full page height

• No Receipt attached = 2 Options are displayed - Upload New Receipt and Choose From Available Receipts.

• If receipt is required, but not attached, the exception message will appear at the top of the receipt viewer until it cleared by uploading the document.

Enhancement to ExpenseIt Hotel Itemizations for Existing Entries

• If ExpenseIt is enaled & user uploads hotel receipt, ExpenseIt automatically creates itemization for it.

  • Before: Users needed to manually add itemizations or merge the card, e-receipt, reservation, or manual expense with a separate ExpenseIt.

• ExpenseIt only adds itemizations for Hotel expense type expenses sourced from cards, e-receipts, reservations, and manual entries that do not have any attached images or existing itemizations; existing ExpenseIt created expenses will not be eligible. Only itemizations are added, and ExpenseIt does not update any fields on the parent expense.

Travel Allowance Service - Configure Meals and Incidentals Independently with Allowances as Limits

• Admins can configure meals and incidentals using different reimbursement rules when Allowances as Limits are enabled

  • Before: Meals & Incidentials were required to use the same logic

• Now able to combine fixed allowances and actual expense reimbursement to better align with local policies and business needs.

Booked Trips Linked to Approved Requests (Ongoing)

• When Concur Request and new Concur Travel are not integrated, any booking made in new Concur Travel will be automatically linked to the relevant approved request if the trip itinerary matches the request’s data (start and end dates).

• When a match is identified, the approved request will display a new Trip Card with a link to the booked trip.

• Currently, there is no reference to the booked trip within the approved request.

Request Cost Estimate Assistant Setting To Be Enabled by Default (Ongoing)

After this update, adminis can disable the Request Cost Estimate Assistant settings instead of enable. 

Request Change History Displayed

• Request change history is now displayed for request approvers on the request details page

• Below the request name next to the request date range

• To view Change Details need to select highlighted number & Changes to request panel appears:

• New Change History column on the Requests page in Approvals (Home Approvals Requests)

Export of Financial Configuration from S/4HANA Public Cloud to SAP Concur

• Admins are able to view the exported ledger accounts from SAP S4 Public Cloud in Accounting Administration in Expense 

• Ensures correct accounts are available during financial posting of expense reports 

Mileage Service - Delete Vehicle

• Delete vehicles directly from the Vehicle Configuration page using the Remove button. 

• When deleted, the vehicle is permanently removed from the system. 

• The Remove button is disabled once a vehicle is used in an expense report or journey log, regardless of the report status (draft, submitted, or deleted) 

• The Modify option remains available for all vehicles. 

Increased Per-File Size Limit for Expense Entry Uploads

• per-file size limit for expense entry uploads has increased from 5 MB to 15 MB. 

• When no receipt file is uploaded, the viewer now displays updated instructions showing the new 15 MB per-file limit, allowing to upload larger files without frequent compression. 

•  

• providing more flexibility for high-resolution images and detailed documents. 

Create New Report Button Label Update

• On the Manage Expenses page, the button changed from Create New Report to Create Expense Report. 

Download Expenses in a Report to an Excel File

• Download a list of expenses in an expense report to an Excel file 

• Alerts, Comment, Attributes, and Action columns in the expense list are not included. 

• The Receipt column in the Excel file will have a Yes or No value based on if a file has been uploaded to the expense or not. 

Example Excel List :  

Booked Trips Linked to Approved Requests

• Concur Request and new Concur Travel are not integrated, any booking made in new Concur Travel will be automatically linked to a relevant approved request if the trip itinerary matches the request’s data. Additional information about the matching criteria will be provided in a future version of this release note. 

• When a match is identified, the approved request will display a new Trip Card with a link to the booked trip. 

• The update is targeted to begin in late March 2026 through April 2026. 

• The relevant approved requests are requests that contain trip segments and trip estimates and display the Book Travel option. 

• Currently, there is no reference to the booked trip in the approved request. With this update, a link to the booked trip will be automatically created in the approved request. 

Request Cost Estimate Assistant Setting To Be Enabled by Default for All Request Policies

• Currently, the Request Cost Estimate Assistant setting in Request Policies is disabled by default. With this update, the Request Cost Estimate Assistant setting in Request Policies will be enabled by default for all request policies. 

• administrator can disable the Request Cost Estimate Assistant setting for any request policy. 

Enhancements to Car Recommendations

• referencing a user's trip history data. 

• Vehicles that a user has booked in the past are prioritized and are surfaced more prominently during new booking flows. This improvement helps ensure recommended cars better match the user's preferences and past usage patterns. 

• Recommendations are based first on the user's booking history for a matching itinerary, then by car booking parameters (car type, rental company etc.). Travel policy is applied to all suggested options. 

Additional Travelfusion Suppliers

• Travelfusion had been added as a content source and with it some Low Cost Carrier options 

• Newly added suppliers include: FlyDubai 

Southwest Airlines Advance Seat Selection

• Travelers will have the option to select seats prior to departure if their purchased fare is eligible for advanced seat selection. 

• Concur Travel will introduce support for a preview seat map and advanced seat selection with Southwest Airlines based on the selected fare via Sabre or Amadeus EDIFACT 

The ability to make an advanced seat selection on Review and Book page is determined by the Southwest Airlines fare product purchased: 

Basic: All seats will be displayed for a fee but are not currently available for selection. 

Choice: Standard seats are available at no additional cost; premium seats are displayed for a fee but cannot currently be selected. 

Choice Preferred: Both standard and preferred seats are available at no additional cost; premium seats are displayed for a fee but are not currently available for selection. 

Choice Extra: All seats are available at no additional cost. 

Virtual Payments for Air and Virtual Payments Administration

• Virtual Payments (Conferma) for flights sourced via the Air Connectors and Travelfusion, allowing administrators to configure payment rules and simplifying the payment process for travelers. 

• Book and pay for flights through Virtual Payment cards, instead of having to use other forms of payment such as centrally-billed Corporate Ghost Cards or personal credit cards. 

• Administrators will have ability to configure Virtual Payment (Conferma accounts) and payment rules for travelers to purchase these flights. Concur Travel is introducing new administration methods for configuring forms of payment, payment controls, and rules for business logic. 

Enhancements to Car Recommendations

• referencing a user's trip history data. 

• Vehicles that a user has booked in the past are prioritized and are surfaced more prominently during new booking flows. This improvement helps ensure recommended cars better match the user's preferences and past usage patterns. 

• Recommendations are based first on the user's booking history for a matching itinerary, then by car booking parameters (car type, rental company etc.). Travel policy is applied to all suggested options. 

AirShopping: Extra Search to Obtain Corporate Fares (Amadeus EDIFACT Only)

• Extra air shopping call to fetch corporate fares only to be triggered according to existing configuration. 

• One Way, Round trip, Open Jaw, and Multi-City supported.

Hotel Recommendations

• Extra air shopping call to fetch corporate fares only to be triggered according to existing configuration. 

• recommendations display automatically when users search for hotels, with recommended properties appearing first in the list. 

New Hotel Connector - HotelHub

• Time Savings: The booking workflow is streamlined so fewer steps are required. 

• Omni Search: Once the user enters the first few characters of their search criteria, the system will update to provide a list of suggested options from which the user can select. 

• Search results with lead rate: The property search results are presented with one lead rate so the user can quickly compare the lowest rate available at multiple properties. 

• Hotel Details: A list of the rates available at a specific property, together with cancellation policy details, room amenities and images, are available to the us 

Expense Payment Manager - Updated Support for PNC Visa USD Card Program

• The PNC Visa USD card program will be updated to support credits and negative report totals
• Currently not supported à reports could not be processed through Expense Payment Manager unless the cardholder has enough positive charges to offset the negative credit

Expense Report - Button Labels Updated from Copy to Duplicate

• Duplicate instead of Copy in the button labelà provide a more accurate description of the action.
• change is visible specifically in the expense and itemization toolbars

Expense Report - New Concur Report UI

• banner at the top of the expense report page with the option to switch back to the old experience will be removed between January 19 - 20, 2026.
• feature is not applicable to Mobile.
• The new UI is not available to Approver and Processor users approving reports.

What’s New ?

• Typography design enhancements for more modern look and feel.
• Drag-and-drop receipt files into the expenses section of the expense report for automating adding new expenses via ExpenseIt.
• Optional side-by-side layout to improve efficiency by displaying the receipt image, expense details, and list of expenses in a single view.
• Minimized full page reloads.
• Improved design for alert messages.
• Icons in expense rows with quick views for expense information including but not limited to card transaction details, attendees, itemizations, and allocations.
• Responsive UI that automatically adapts to different screen and device sizes.
• Itemization flow enhancements for easier navigation and editing of parent and child entries.
• Clearer dialog messages for system errors to better inform users of the cause and resolution of system and connection issue

New Pre-Spend Planner Feature

• automatically generates cost estimates for trips, meals, and other expenses while adapting to user preferences through generative AI.
• automate the trip planning process, reducing manual effort and saving time for users.
• simplifies sharing a plan with managers or colleagues.
• Pre-Spend Planner is available to Expense-only customers (customers who do not have Request or Travel).

End-User Experience

1. Pre-Spend Planner tab
2. Fill in the required fields, then click Create Plan.

→ plan includes estimated costs and details for each section: flight, hotel, meals,etc.

→provides helpful Travel Advisory information

Options for User :

• Modify section preferences and regenerate a plan.
• Save or delete a plan.
• Share a plan with managers or colleagues.

NOTE : To opt out of this feature, customers will need to contact SAP Concur support.

Receipt Handling – E-Invoice Support for Poland

• users must integrate Concur Expense with a KSeF integration provider (SAP Document Reporting and Compliance or third-party) to retrieve the e-invoices and Government Invoice ID.

End-User-Experience

• Invoice ID and Merchant Tax ID are added to the Expense Entry form
• Government Invoice ID is added as a read-only field
• When the Invoice ID and Merchant Tax ID fields are filled out, Concur will automatically retrieve the government issued invoice ID and tax-compliant e-invoice.

Travel Allowance Service - Customize Rates, Deductions and Adjustments for SAP Concur-Managed Statutory Rate Bundles

• admin can customize SAP Concur-managed statutory rate bundles by creating a rate bundle copy that references an existing SAP Concur-managed statutory rate bundle
• allows clients to have some of their own rates, deductions, and adjustments take precedence over those the statutory rate bundle provides, while continuing to benefit from automated rate updates.

Travel Allowance Service - Define Column Sequence on Travel Allowance Adjustments UI

• configure the display order of columns on the Adjustments screen
• able to arrange meal types, lodging types, and deduction types in a sequence that aligns with preferences.

Travel Allowance Service - Customize Rates, Deductions and Adjustments for SAP Concur-Managed Statutory Rate Bundles

• admin can customize SAP Concur-managed statutory rate bundles by creating a rate bundle copy that references an existing SAP Concur-managed statutory rate bundle
• allows clients to have some of their own rates, deductions, and adjustments take precedence over those the statutory rate bundle provides, while continuing to benefit from automated rate updates.

Travel Allowance Service - Define Column Sequence on Travel Allowance Adjustments UI

• configure the display order of columns on the Adjustments screen
• able to arrange meal types, lodging types, and deduction types in a sequence that aligns with preferences.

VAT - Concur Tax Assurance by Blue Dot Enhancements

• new Tax API (v4) that enables Blue dot to automatically write back qualified VAT/GST reclaim amounts into expense reports, streamlining the tax data reconciliation process.

→ Before : VAT/GST recovery results were provided through monthly VAT files that required manual reconciliation in downstream accounting or ERP systems

• expense reports that reach the Pending External Validation workflow step are automatically sent to Blue dot for tax evaluation.
• deductible VAT/GST amounts are written back directly to the SAP Concur expense report using the Tax API (v4)
• report then continues through the standard SAP Concur workflow for reimbursement and posting.

NOTE: Option to continue using the existing monthly VAT file process or enable automatic tax write-back.

End-User Experience

No change in expense submission process . Eligible VAT/GST amounts are automatically calculated and displayed on their expense entries.

→Limitations: 

• not available for customers using the Employee Benefits (TEB) solution
• Canada, Mexico, Italy, and Colombia/LATAM are not supported
• AT calculation and write-back are not supported for itemized expense entries

Expense Payment Manager - Updated Support for PNC Visa USD Card Program

• The PNC Visa USD card program will be updated to support credits and negative report totals
• Currently not supported à reports could not be processed through Expense Payment Manager unless the cardholder has enough positive charges to offset the negative credit

Expense Report - Button Labels Updated from Copy to Duplicate

• Duplicate instead of Copy in the button labelà provide a more accurate description of the action.
• change is visible specifically in the expense and itemization toolbars

Expense Report - New Concur Report UI

• banner at the top of the expense report page with the option to switch back to the old experience will be removed between January 19 - 20, 2026.
• feature is not applicable to Mobile.
• The new UI is not available to Approver and Processor users approving reports.

What’s New ?

• Typography design enhancements for more modern look and feel.
• Drag-and-drop receipt files into the expenses section of the expense report for automating adding new expenses via ExpenseIt.
• Optional side-by-side layout to improve efficiency by displaying the receipt image, expense details, and list of expenses in a single view.
• Minimized full page reloads.
• Improved design for alert messages.
• Icons in expense rows with quick views for expense information including but not limited to card transaction details, attendees, itemizations, and allocations.
• Responsive UI that automatically adapts to different screen and device sizes.
• Itemization flow enhancements for easier navigation and editing of parent and child entries.
• Clearer dialog messages for system errors to better inform users of the cause and resolution of system and connection issue

New Pre-Spend Planner Feature

• automatically generates cost estimates for trips, meals, and other expenses while adapting to user preferences through generative AI.
• automate the trip planning process, reducing manual effort and saving time for users.
• simplifies sharing a plan with managers or colleagues.
• Pre-Spend Planner is available to Expense-only customers (customers who do not have Request or Travel).

End-User Experience

1. Pre-Spend Planner tab
2. Fill in the required fields, then click Create Plan.

→ plan includes estimated costs and details for each section: flight, hotel, meals,etc.

→provides helpful Travel Advisory information

Options for User :

• Modify section preferences and regenerate a plan.
• Save or delete a plan.
• Share a plan with managers or colleagues.

NOTE : To opt out of this feature, customers will need to contact SAP Concur support.

Receipt Handling – E-Invoice Support for Poland

• users must integrate Concur Expense with a KSeF integration provider (SAP Document Reporting and Compliance or third-party) to retrieve the e-invoices and Government Invoice ID.

End-User-Experience

• Invoice ID and Merchant Tax ID are added to the Expense Entry form
• Government Invoice ID is added as a read-only field
• When the Invoice ID and Merchant Tax ID fields are filled out, Concur will automatically retrieve the government issued invoice ID and tax-compliant e-invoice.

Travel Allowance Service - Customize Rates, Deductions and Adjustments for SAP Concur-Managed Statutory Rate Bundles

• admin can customize SAP Concur-managed statutory rate bundles by creating a rate bundle copy that references an existing SAP Concur-managed statutory rate bundle
• allows clients to have some of their own rates, deductions, and adjustments take precedence over those the statutory rate bundle provides, while continuing to benefit from automated rate updates.

Travel Allowance Service - Define Column Sequence on Travel Allowance Adjustments UI

• configure the display order of columns on the Adjustments screen
• able to arrange meal types, lodging types, and deduction types in a sequence that aligns with preferences.

Travel Allowance Service - Customize Rates, Deductions and Adjustments for SAP Concur-Managed Statutory Rate Bundles

• admin can customize SAP Concur-managed statutory rate bundles by creating a rate bundle copy that references an existing SAP Concur-managed statutory rate bundle
• allows clients to have some of their own rates, deductions, and adjustments take precedence over those the statutory rate bundle provides, while continuing to benefit from automated rate updates.

Travel Allowance Service - Define Column Sequence on Travel Allowance Adjustments UI

• configure the display order of columns on the Adjustments screen
• able to arrange meal types, lodging types, and deduction types in a sequence that aligns with preferences.

VAT - Concur Tax Assurance by Blue Dot Enhancements

• new Tax API (v4) that enables Blue dot to automatically write back qualified VAT/GST reclaim amounts into expense reports, streamlining the tax data reconciliation process.

→ Before : VAT/GST recovery results were provided through monthly VAT files that required manual reconciliation in downstream accounting or ERP systems

• expense reports that reach the Pending External Validation workflow step are automatically sent to Blue dot for tax evaluation.
• deductible VAT/GST amounts are written back directly to the SAP Concur expense report using the Tax API (v4)
• report then continues through the standard SAP Concur workflow for reimbursement and posting.

NOTE: Option to continue using the existing monthly VAT file process or enable automatic tax write-back.

End-User Experience

No change in expense submission process . Eligible VAT/GST amounts are automatically calculated and displayed on their expense entries.

→Limitations: 

• not available for customers using the Employee Benefits (TEB) solution
• Canada, Mexico, Italy, and Colombia/LATAM are not supported
• AT calculation and write-back are not supported for itemized expense entries

Trips Can Be Booked from Quick Requests with Approve then Book

• When Concur Request is integrated with new Concur Travel, and the Approve then Book process flow is used, travelers can book a trip from a quick request when the quick request status is Approved - Pending Booking. 

• Expands the ability to book trips from Concur Request to quick requests. 

End-User Experience 

With this update: 

• If Request Assistant is enabled for a quick request, Request Assistant automatically provides the data required to direct the traveler to their trip results page. 

• If Request Assistant is not enabled for a quick request, the traveler must provide the following information in the Request Header to ensure the quick request has the required data for directing the traveler to their trip results page: departure city, main destination, start date, and end date. Without this data, a trip cannot be booked from the quick request. 

Trips Can Be Booked Directly from Approved Requests

• Concur Request and new Concur Travel, but not integrated, travelers can book their trip directly from their approved request, including quick requests. 

  àbefore: travelers needed to manually enter approved request details when booking their trip in Concur Travel. 

• Update helps streamline the booking process and improve the user experience for travelers. 

End-User Experience 

• Book Travel button displays at the top of an approved request 

With this update, if you're booking a trip from a request: 

• regular request with segments =  the trip results are based on the segment data. 

• Request Assistant is enabled for a quick request= Request Assistant automatically provides the data required to direct the traveler to their trip results page. 

Cost Estimates for Hotel Refined Using Concur Travel Data

• If Request Assitant enabled for request modul , the cost estimate for the Hotel travel service is based on data from new Concur Travel. 

• provides more accurate hotel cost estimates that are aligned with compliant booking options 

• the data is derived from top search results. 

• If there is no available hotel booking in Concur Travel, Request Assistant will generate the hotel cost estimate based on the general average cost, regardless of availability or company policy. 

End-User Experience 

Request Assistant Can Use Custom Segments for Request Cost Estimates

• Currently, request cost estimates are only available for the predefined segments Air, Train, Car Rental, and Hotel. 

• For example, if the predefined segment, Air, is not currently assigned to the request policy, but a custom segment, International Air, is assigned to the selected request policy and the custom segment is assigned the default Air Ticket segment type supported by Request Assistant, instead of displaying the predefined Flight travel service check box, the International Air travel service check box is displayed on the request. When the International Air travel service check box is selected, Request Assistant generates request cost estimates for Air. 

• Request Assistant only uses custom segments if the predefined segment associated with the same default segment type as the custom segment is not currently assigned to the selected request policy. If the predefined segment is assigned to the selected request policy, the predefined segment are used for cost estimates. Custom segments assigned to the same default segment type are not used for cost estimates. 

• If the selected request policy has multiple custom segments assigned to the same default segment type, Request Assistant uses the first custom segment in the segment list to generate cost estimates. 

• When multiple custom segments with the same default segment type are assigned to the selected request policy, after the request is created, the custom segment can be changed on the request, if needed. 

 End-User Experience 

When Request Assistant is enabled for a request, a travel service check box for a custom segment can be displayed in the Select the services to estimatebsection of the request if all of the following is true: 

• The selected request policy has a custom segment assigned to the policy. 

• The custom segment is assigned to a default segment type. 

• The predefined segment associated with the same default segment type is not currently assigned to the selected request policy. 

To generate cost estimates for the custom segment, select the travel service check box for the custom segment before generating cost estimates. 

Attendees Quick Search (Ongoing)

• a quick search bar will be available in the Attendees section,

• allowing to search for shared and private Attendees in SAP Concur.

End-User Experience:

• quick search function à provides search results as you type, streamlining the process of adding attendees to your expense reports by searching across the attendee types.

• addresses the challenge of multiple, separate search fields by consolidating them into one search bar.

• can select an attendee type from the filter options within the search bar àallows to narrow down results by specific categories

• The following are some points to consider while using the quick search feature:

SYSEMP (System Employees):

• If SYSEMP data is private, quick search will not display these results. à Need to use Advanced Search feature to find SYSEMP private data. 

• Quick search will look through non-employee attendee types, Groups & other categories.

Single-Character Searches:

• quick search requires at least two characters.

• Use Advanced Search if search with a single character needed 

Searching for Email Addresses:

• only supported for SYSEMP attendee records.

• quick search will provide only email-related results.

Search Result Limit:

• Quick search displays a maximum of 101 results to optimize speed.

• To narrow down the results & specify matches, refine search with additional keywords.

Chinese, Japanese, and Korean Names:

• Need to ensure to include a space between the last name and first name to get the most accurate search results.

Others

• Quick search does not support searching for inactive employees à can only be found usin Advanced Search

• If an expense type is set to only three attendee types, quick search limits search results to those types, even if ALL is selected.

• Entering no text within search bar à top 10 Most Recently Used (MRU) items are displayed.

Merchant Tax ID extracted from ExpenseIt Processed Receipts – Poland

• Automatic extraction of NIP (Tax Identification Number) from receipts processed by ExpenseIt for Poland 

• supports compliance with Poland’s e-invoicing digitization by reducing manual data entry 

End-User Experience 

1. Users upload a Polish receipt 

2. ExpenseIt extracts the 10-character Merchant Tax ID (NIP) and includes it in the expense data. 

3. à NIP data may also be manually added or edited as required, therefore Merchant Tax ID field needs to be displayed on expense entry form. 

Receipt Analysis Agent for ExpenseIt

• improving accuracy in extracting data from expense receipts using AI reasoning

• agent uses AI reasoning to analyze data both on and off the receipt, such as maps and itineraries, to provide more precise categorization and itemization of expenses

Copy Workflow Enhancement

• prevents External Validation steps from being copied into new workflows, ensuring smoother workflow management and reducing manual fixes

• prevents reports from getting stuck in the Pending External Validation step for those customers using external connectors.

• copied workflows contain only active and manageable steps.

• Administrators can now duplicate workflows without unintended connector behavior

Joule for Concur Expense

End-User Experience 

• allows users to manage and modify expense report information using natural language queries 

• Joule processes data from the SAP portfolio to provide insights, enabling users to interact with their expense data. 

• Users can display active expense reports, view detailed expense information, and manage expense itemizations and attendees 

• supports actions such as editing, copying, submitting, and recalling expense reports 

• supports informational queries providing summarizations and links to relevant documents to assist in managing expenses. 

• won't be available to new and existing clients based in China and deployed to the China datacenter 

Uber for Business Integration Enhancements (Ongoing)

• additional updates to the Uber for Business listing in SAP Concur App Center
• provides users with more data from Uber for Business to facilitate automated expense reporting.

End-User Experience: 

• Receipt information from rides with Uber and orders with Uber Eats on business profiles are automatically sent to Concur to complete expense details. A copy of the applicable receipt image is also sent.
• Uber receipts:   include more details like consolidated transactions and tips (where applicable), and a granular breakdown of fees across transactions, taxes, refunds, and cancellations
• Uber Eats receipts: include details like menu items and group order details — for instance specifying the users who were part of such group orders.
• include improved credit card and receipt matching
•  more stable user connection
• feature where Uber receipts appear in Concur in near real-time after the transaction is completed.

Attendees Quick Search (Ongoing)

• a quick search bar will be available in the Attendees section,
• allowing to search for shared and private Attendees in SAP Concur.
• End-User Experience:
  • quick search function à provides search results as you type, streamlining the process of adding attendees to your expense reports by searching across the attendee types.
  • addresses the challenge of multiple, separate search fields by consolidating them into one search bar.
  • can select an attendee type from the filter options within the search bar àallows to narrow down results by specific categories
  • The following are some points to consider while using the quick search feature:
• SYSEMP (System Employees):
  • If SYSEMP data is private, quick search will not display these results. à Need to use Advanced Search feature to find SYSEMP private data.
  • Quick search will look through non-employee attendee types, Groups & other categories.
• Single-Character Searches:
  • quick search requires at least two characters.
  • Use Advanced Search if search with a single character needed
• Searching for Email Addresses:
  • only supported for SYSEMP attendee records.
  • quick search will provide only email-related results.
• Search Result Limit:
  • Quick search displays a maximum of 101 results to optimize speed.
  • To narrow down the results & specify matches, refine search with additional keywords.
• Chinese, Japanese, and Korean Names:
  • Need to ensure to include a space between the last name and first name to get the most accurate search results.
• Others
  • Quick search does not support searching for inactive employees à can only be found usin Advanced Search
  • If an expense type is set to only three attendee types, quick search limits search results to those types, even if ALL is selected.
  • Entering no text within search bar à top 10 Most Recently Used (MRU) items are displayed.

Custom Date Range for Calendar-based Expense Assistant

• If Expense Assistant is enabled , admin can set a custom report start date by Expense Group for monthly calendar-based reports
• Use Expense Assistant Month Start Date field
• If Admin does not set a custom Month Start Date, the calendar based Expense Assistant will default to starting on 1^st of the calendar month
• When a custom date is set, reports will run from the custom start date (D) through the previous day of the following month (D-1 or the last day of the month, if D-1 falls on a date that does not exist)
  • Ex. Custom Start Date = 15^th, all expenses with transaction date starting from 15^th current month through the 14^th of the following month will be moved into a report that is created by the Expense Assistant.
• custom start date applies to all users within an Expense Group
• Only a single custom start date can be set, which will apply to all months
• Individual users cannot set their own custom dates, nor can they choose between the custom start date or calendar month.
• End-User Experience
• No difference in the Expense UI
• If custom start date set ,  report dates will be based on the custom start date instead of the calendar month.

Updated Oman Banking Form Requirements

• Employees getting reimbursed in Oman in OMR currency are now required to enter their 23 alphanumeric IBAN associated with their bank account instead of just the bank account number.
• End-User Experience
  • IBAN field instead of the Bank Account Number field
  • Re-Type IBAN field instead of the Re-Type Bank Account Number field.

Email Notification for Successful Receipt Processing

• alerts users when their emailed receipts are successfully processed.
• Before:
  • Manual user log in to profiles for checking processing of receipt that have been emailed to receipts@concur.com, receipts@expenseit.com, or receipts@eu.concursolutions.com
  • Expenses were created in Concur without notifying users – only for failed receipts.
• Now:
  • users receive email notifications when receipt creation from email is successful.

Enhancements Available for Concur Expense Integration with Microsoft Teams

• approvers can review and act on expense reports directly within Microsoft Teams
• reduces the need to switch between applications
• End-User Experience
  • Approver Electronic Agreement
    • New Step  as part of Expense approval workflow in Microsoft Teams
    • Before approving an expense report, approvers must formally acknowledge compliance with company travel and expense policies (includes confirming accuracy, avoiding duplicate reimbursements, and accepting responsibility for over-payments).
    • Approval is complete only after the approver selects Accept & Approve
  • Sign-In Timeout
    • Teams app session will expire after two hours
    • After Time-Out, "Sign In" in the Teams chat to re-authenticate and continue using the app.
  • Enhanced In-App Review Experience
    • Select the View button to display a full list of report line items, including:
      • Report name (with a deep link to open the report in the SAP Concur web app
        • Report Date
        • Total Amount
        • Due Employee
        • Approved Amount
        • Expense type
        • Expense Date
        • Expense Amount
        • Vendor
        • Payment Type
        • Currency is appended to the Amount field
    • Approvers can act by selecting Approve, Send Back, or Cancel, all within Teams.
  • Consolidated View Action for Approvals
    • Approve button is replaced by a more contextual View button à opens enhanced review view including Approve & Send Back option
    • Share icon appears next to each report, allowing employees to share reports with approvers or other stakeholders within Teams.

Auto-create Travel Allowance Expenses from Travel Reservations

• If Concur Travel used, system can auto-fill the travel allowance itineraries using Smart Expenses and automatically create Travel Allowance expenses to save end-users time and reduce errors.
• End-User Experience
  • By default, Travel Allowance is automatically added from travel reservations for end-users.
  • Create Report Button à the system generates Travel Allowance expenses automatically.
  • Alternatively, users can select from the following options:
  • Manually add travel allowance: The itinerary will be displayed with default travel data.
  • Do not add travel allowance: Skips travel allowances entirely.
• Note:
  • If the system cannot auto-fill an itinerary from Smart Expenses due to insufficient travel data, then the standard options are displayed to the end-user.

Custom Text for Adjustment Page Header

• allows administrators to customize the standard instruction text, reflecting their unique travel allowance configuration to better guide end-users on the Adjustments screen.
• End-users can see the custom instruction text for guidance on the Adjustments screen.

Uber for Business Integration Enhancements (Ongoing)

• Additional updates to the Uber for Business listing in SAP Concur App Center
• Provides users with more data from Uber for Business to facilitate automated expense reporting.
• End-User Experience:
  • Receipt information from rides with Uber and orders with Uber Eats on business profiles are automatically sent to Concur to complete expense details. A copy of the applicable receipt image is also sent.
  • Uber receipts:   include more details like consolidated transactions and tips (where applicable), and a granular breakdown of fees across transactions, taxes, refunds, and cancellations
  • Uber Eats receipts: include details like menu items and group order details — for instance specifying the users who were part of such group orders.
  • Include improved credit card and receipt matching
  • More stable user connection
  • Feature where Uber receipts appear in Concur in near real-time after the transaction is completed

Attendees Quick Search (Ongoing)

• A quick search bar will be available in the Attendees section,
• Allowing to search for shared and private Attendees in SAP Concur.
• End-User Experience:
  • Quick search function à provides search results as you type, streamlining the process of adding attendees to your expense reports by searching across the attendee types.
  • Addresses the challenge of multiple, separate search fields by consolidating them into one search bar.
  • Can select an attendee type from the filter options within the search bar àallows to narrow down results by specific categories

The following are some points to consider while using the quick search feature:

• SYSEMP (System Employees):
  • If SYSEMP data is private, quick search will not display these results. à Need to use Advanced Search feature to find SYSEMP private data.
  • Quick search will look through non-employee attendee types, Groups & other categories.
• Single-Character Searches:
  • quick search requires at least two characters.
  • Use Advanced Search if search with a single character needed
• Searching for Email Addresses:
  • only supported for SYSEMP attendee records.
  • quick search will provide only email-related results.
• Search Result Limit:
  • Quick search displays a maximum of 101 results to optimize speed.
  • To narrow down the results & specify matches, refine search with additional keywords.
• Chinese, Japanese, and Korean Names:
  • Need to ensure to include a space between the last name and first name to get the most accurate search results.
• Others
  • Quick search does not support searching for inactive employees à can only be found usin Advanced Search
  • If an expense type is set to only three attendee types, quick search limits search results to those types, even if ALL is selected.
  • Entering no text within search bar à top 10 Most Recently Used (MRU) items are displayed.

Enhancements to Real-Time Notifications (Cards) (Ongoing)

• APJ, EMEA, North America Data Centers
• Accounts transmitted in tokenized or masked form from card issuer are not eligible for the RTN feature.
• Users with cards enabled for Mastercard now receive RTNs for the following transaction types:
  • Parking & Garages
  • Grocery Stores & Supermarkets
  • Toll & Bridge Fees
• Credit Cards issued out of Australia are now eligible for enrollment in the RTN feature.

Data Access Profiles in View Paid Expenses Filter Options (Data Access & Export)

• On the View Paid Expenses UI, a new filter field called Data Access Profile is visible.
• Able to filter expense reports in the list based on the custom and org unit fields on the expense report header
• Field provides a drop-down list containing all data access profiles assigned to users
• Now able to only see the expense reports that match the filter values in the selected data access profile appear in the list.
• Can't adjust these filter values due to data protection
• Hide, show, and move filter field using the Adapt Filters feature
• End-User Experience
  1. Click View Paid Expenses & access the Data Access Profiles drop-down menu.
  2. Select the data access profiles assigned.
  3. Click Go
  4. For resetting the filter field and view all expense reports , you need to deactivate with “X” the individual filter.

English Field Labels, Descriptions, and Formats in Data Extract

• New enhancement offers more flexibility & customization options
• Adds settings to the pop-up menu to be able to customize data extracts to meet specific needs
• Output Language Selection:
  • Automatic suggestion of language based on the country specified in data access profile
  • Selection between German or English for data extract files.
• Decimal Separator Customization:
  • Selection of comma or a period as the decimal separator
  • default setting aligns with country standards from data access profile
• Date Format Flexibility:
  • multiple date formats supported e.g.  DD.MM.YYYY, MM/DD/YYYY, YYYY-MM-DD, and DD-MM-YYYY
  • default date format aligns with country standards from data access profile
• Note : Output language setting affects the labels and descriptions in rows 2 (label) and 3 (description) of the data extract files & Decimal separator and date format settings apply to fields containing values in the respective formats.
• End-User Experience
  1. Click Download Paid Expenses  tile
  2. Create File  & click more options to access drop-down menues for Output Language, Decimal Separator, and Date Format.

Enhanced Data Access Profile Visibility in View Paid Expenses UI

• Access and view all data access profiles assigned by clicking the new Data Access Profile(s) button
• Ensuring complete oversight and management for Data Access & Export application admins.
• End-User Experience
  1. Click Data Access Profile(s) button

                  2.  Pop-Up displays assigned profiles alowng with standard filter filels & values

                  3.  Able to navigate to a detailed UI by clicking arrows at the end of a row. This provides an in-depth look at all Custom & Org Unit filter fields with their specific values.

New Fields Added to Data Extract Files Expenses.ais and Itemizations.ais

• Now include the Employee ID and CTE Login Name fields (data from user profiles)
• The field labels (row 2 in the .ais data extract) and the field descriptions (row 3 in the .ais data extract) are provided in the output language the user picks during the creation of the data extract.

New Filters Added to the View Paid Expenses UI

• Search and filter by Employee ID and CTE Login Name on the View Paid Expenses page

• Add them as an extra column in the list of expense reports.

• The fields appear in the Expense Report Details user interface.

GSTIN Extracted from ExpenseIt Processed Receipts – India

• automatically extracts the GSTIN (Goods and Services Tax Identification Number) from receipts processed by ExpenseIt
• ensuring that the Merchant Tax ID (GSTIN) is included in expense details, reducing manual data entry and improving accuracy.
• End-User Experience
  • upload an Indian receipt, ExpenseIt extracts the 15-character Merchant Tax ID (GSTIN) and includes it in the expense data
  • GSTIN data can be manually added or edited as required
  • Therefore Merchant Tax ID field needs to be configured in the expense entry forms

Additional Corporate Card Programs Support – Expense Payment Manager

Added following corporate card programs in EMEA and NA :

• Bank of America - MasterCard - PLN
• Bank of America - MasterCard - DKK
• Bank of America - MasterCard - NOK
• Santander Bank N.A.- MasterCard – US

Enhancements to Payment Manager

• Improved admin experience when adding a new provider funding account
• Administration  Tools > Add Funding Account
• Add Funding Account link directs you to the Add Provider Funding Account page without needing to first open the Configure Batches page.
• No option to add a pay file account à configure batches page to add a new pay file account.

Travel Allowance Service

• Legacy Rate File Converter for migrating Travel Allowances by generating rate bundles and configuration files from legacy data.
• Supports legacy configurations that use the GENERIC, GENERIC-TOD, or TIMEBAND calculation methods
• Converts information from rate feed file, calculation properties of the used calculation method, and legacy configuration settings
• Saves a ZIP file to the user’s local downloads folder à includes generated files, a result log and error log

Enhancements for Detecting AI-Generated Receipts - Using Verify

• Detects receipts in expense reports that may have been created using AI tools and online receipt generators
• Online Generated Receipt is renamed to AI-Generated Receipt.
• Uses a combination of image analysis and file metadata to flag suspicious receipts
• Improves fraud detection, ensure compliance
• End-User Experience
  • If system flags a receipt, the user is prompted to either provide clarification or remove the receipt and resubmit the report.
• Benefits
  • Maintain trust in your expense process by identifying receipts that may have been generated using AI or online tools
  • Add an additional layer of automated detection in Verify, reducing manual review efforts and enabling audit teams to focus on higher-risk items
  • Surface potential policy violations early, prompting employees to provide clarification or correct issues before final submission
  • Use clear and non-accusatory language to request justification — helping ensure that employees feel supported, not accused
  • Stay prepared by detecting newer forms of receipt fraud

Add Participants Page Renamed and Updated

• On main budget requests, the total number of participants displayed next to the Participants link now displays the exact number of participants added to a main budget request. Before: If a participant on a main budget request created more than one participant budget request, it could increase the total number of participants displayed.
• Updates :
  • check box column located before the Participant Name column does not display after the main budget request is submitted.
  • Add Participants page is renamed to Participants.
  • Removed the columns : Employee ID, Request Name, Request Status
  • Requests column now displays the number of participant budget requests created by the participant . Clicking the number link opens a list of the participant budget requests created by the participant.

Class of Service Field for Air Segments Now Contains Fare Cabin Codes ( Request Integrated with Travel)

• Class of Service field for air segments self-booked in new Concur Travel is updated to include both the fare cabin codes and the labels for the fare cabin codes.  Before : field for air segments was only populated with a 1-letter booking class code.
• Between May 16, 2025 and June 2025, the Class of Service field will allow both the booking class codes and the fare cabin codes and fare cabin code labels à Time to update any rules, such as audit or workflow rules, that are configured for the booking class codes in the Class of Service field at the air segment level !
• Need to update your applicable rules to also use the new fare cabin codes by the end of June 2025. For smooth transition : Start adding the new fare cabin codes to your rules, in addition to the existing booking class rules, by adding an "OR condition" for the new fare cabin codes.
• Only applies to Concur Request integrated with new Concur Travel. When Concur Request is integrated with legacy Concur Travel, legacy Concur Travel will continue to populate the Class of Service field in Concur Request with the one-letter booking class code.

Old: 

• F - First Class
• C - Business Class
• W - Premium Economy
• Y - Economy Class

New:

• 1 - First
• 2  - Business
• 4 - Premium Economy
• 5 - Economy

New Setting for Enabling Request Budget and Open Authorizations Feature

• Allow Participants setting is available to everyone in Request Policies.
• The Request Budget and Open Authorizations feature can now be enabled in Request Policies by enabling the Allow Participants setting.
• Feature provides approval and funds reservations for one or more people that covers multiple occurrences of travel and/or spend using budget requests. Before: Concur had to make the Allow Participants setting available in Request Policies for individual customers so the customer could enable the Request Budget and Open Authorizations feature for their request policies.

End-User Experience

• When the Request Budget and Open Authorizations feature is enabled the Budget Requests section is displayed on the Manage Requests page for users that have access.
• Budget Requests section displays the request tiles for the active main budget requests and the Create New Budget Request button.
• Main budget requests are created by clicking the Create New Budget Request button
• Participant budget requests are created by clicking the Create Request link on an approved main budget request tile.

Uber for Business Integration Enhancements

• Additional updates to the Uber for Business listing in SAP Concur App Center
• Provides users with more data from Uber for Business to facilitate automated expense reporting. 

End-User Experience:  

• Receipt information from rides with Uber and orders with Uber Eats on business profiles are automatically sent to Concur to complete expense details. A copy of the applicable receipt image is also sent.
• Uber receipts:   include more details like consolidated transactions and tips (where applicable), and a granular breakdown of fees across transactions, taxes, refunds, and cancellations.
• Uber Eats receipts: include details like menu items and group order details — for instance specifying the users who were part of such group orders.
• Include improved credit card and receipt matching.
• More stable user connection.
• Feature where Uber receipts appear in Concur in near real-time after the transaction is completed. 

New Audit Rule Condition Added

• Condition : Has Redirect Funds
• Appears in selection when using Report data object 

Convera Currency Expansion

• Additional currencies are added to Expense Payment Manager for employee reimbursements when using Convera
• Expense Payment Manager has added over 24 new currencies
• April : Costa Rica (CRC)
• May: Argentina (ARS), Brazil (BRL), China(CNY), Colombia (COP), Indonesia (IDR) 

Additional Corporate Card Programs Support

• Additional corporate card programs are added to Expense Payment Manager for reimbursement in Europe, the Middle East and Africa (EMEA), and North America (NA).
• Reimbursements are now supported for the following corporate card programs:
  • Bank of America – MasterCard – PLN (May 25)
  • Bank of America – MasterCard – DKK (May 25)
  • Bank of America – MasterCard – NOK (May 25)
  • Bank of America – MasterCard – US( June 25)
• Support of more corporate card reimbursements. 

Public APIs to Update Travel Allowance Service from a Third-Party Solution

• The public Travel Allowance v4 APIs now support importing the travel allowance itinerary data into SAP Concur from a third-party solution
• APIs can be used to build custom solutions that enhance their business processes when travel allowance itineraries need to be created or updated from a third-party solution.
• Users can integrate these solutions for time recording, service management, staffing in CRM systems, etc. 

Attendees - Updated Attendee Type Configuration

The Attendee Type field cannot be edited after a new attendee record is manually created.

Old Attendee Type Example

New Attendee Type Example

If an attendee is created with an incorrect Attendee Type, the attendee record needs to be deactivated and a new attendee record needs to be created.

Audit Rules - Reevaluation of Report Submit and Entry Submit Audit Rules on Save

End-User Experience: 

The audit rules messages that are displayed when you submit a report are cleared, if they are resolved on saving the report header, entry, or allocation.

• No need to submit the report again to check if errors have been resolved.

The audit rules will be reevaluated on submitting the report again.

If the audit rules conditions are true, the expense report will be blocked from being submitted and a message will be displayed.

Admin Experience: 

For Report Submit and Entry Submit events, the exception messages that are displayed on submitting a report are cleared on saving, if the errors were resolved.

ExpenseIt – Inside of a Report

End-User Experience

For end-users with ExpenseIt, the Add Expense button in the Report Details page inside of a report displays a new drop-down menu with three options :

• Use the Upload Receipts button to add one or more receipts at the same time. 

• ExpenseIt processes all the selected images and creates a new expense within the report.

Restrictions: 

• New ExpenseIt expenses may be auto matched to existing entries in the same report, in which case, the receipt image and any missing details will be added to the matched entry instead of creating a new expense.
• ExpenseIt will only run on receipts uploaded via the Upload Receipts option in the Add Expense drop-down. ExpenseIt will not process images uploaded from the Available Receipts section, dragged and dropped to an existing entry, or uploaded to the receipt section of an existing entry.

• ExpenseIt will convert all uploaded images to an expense. If a user wishes to upload a non-receipt supporting document without converting to an expense, the image must be uploaded directly to Available Receipts or appended to an existing entry.

• The new Upload Receipts option will not be shown on Company Bill Statement (CBS) reports and reports that don't allow receipts.

Merchant Tax ID Extracted from ExpenseIt Processed Receipts – Portugal

Automatic extraction of the Merchant Tax ID from receipts processed by ExpenseIt for clients in Portugal.

End-User Experience

When users upload a Portuguese receipt, ExpenseIt extracts the 9-character Merchant Tax ID (NIF/NIPC) and adds it to the expense data. Users can manually add or edit this value if needed

Administrator Experience

To display the Merchant Tax ID field in an expense form, administrators must configure the Forms and Fields settings in Concur Expense.

Mileage Service - Updated Configurable Mileage Calculator - Now Available for Automatic Rates

End-User Experience

End users with automatic mileage rates will see either the Mileage Calculator link, the Mileage Calculator link with an asterisk, or no link at all on the expense page.

• If the Mileage Calculator link is present, users can click the link to calculate mileage distance using integrated Google Maps.
• If no link is present, users can manually enter mileage details on their expense claims using the From Location, To Location, and Distance fields.
• If the link is present with an asterisk, the Mileage Calculator pop-up will appear by default when creating an expense claim, and the From Location and To Location fields will be disabled, making it mandatory for users to use the Mileage Calculator.

Administrator Experience

To configure the Mileage Calculator for automatic mileage rates, navigate to Expense > Administration > Expense > Mileage Configuration. In the Rates drop-down, select Automatic Rates. Then, in the Mileage Calculator drop-down, select one of the following options:

• Yes: Select this option if you want to allow users to choose between using the Mileage Calculator link or entering mileage expenses manually.
• No: Select this option if you want users to enter mileage details manually.
• Required: Choose this option if you want to make it mandatory for users to use the Mileage Calculator link.

Travel Allowance Service - Swedish Statutory Rate Bundle: New Trip Type Added for Trips ≤ 50 km

To comply with Swedish tax regulations, travelers are not entitled to a travel allowance if their trip destination is less than 50 km from their usual place of business. To support this requirement, a new trip type, Trip <= 50 km, has been added to the statutory rate bundle for Sweden.

End-User Experience

Some companies provide travel allowances to employees for trips less than 50 km from their usual place of business. However, if the allowance exceeds the tax-free rate, the difference is subject to income tax.

To ensure compliance with Swedish tax regulations, the new Trip <= 50 km trip type has been added to the statutory rate bundle for Sweden, with a tax-free rate set at 0.00 EUR. Employees will now see Trip <= 50 km as an option when submitting travel expense claims.

Clients who do not require the Trip <= 50 km trip type can deactivate it in their configuration settings by following these steps:

1. Go to Travel Allowance Configuration > Configurations > Field Control.
2. Open the Field Control for Itinerary UI tab.
3. Select Trip Types > Add.
4. Choose Trip <= 50 km and deactivate it.

Concur Request Integrated with Concur Travel

Approve Then Book Process Flow Now Supported in New Concur Travel

Before this update, the Approve then Book process flow was only supported when Concur Request was integrated with legacy Concur Travel.

Request Assistant

Cost Estimates for Flight Refined Using Concur Travel Data

• When Concur Request is used in combination with new Concur Travel and Request Assistant is enabled for a request, Request Assistant now generates a cost estimate for the Flight travel service based on data from new Concur Travel.
• The new Concur Travel data used to generate cost estimates for the Flight travel service can include frequent traveler memberships, flight availability, company policies, preferences, and negotiated rates, in addition to configured classes of service.
• This update provides you with more accurate flight cost estimates that are based on compliant flights.
• This update is not available when Concur Request is used in combination with legacy Concur Travel.

End-User Experience

When Concur Request is used in combination with new Concur Travel, on the Request Assistant page, the explanation of the cost estimate for the Flight travel service is updated to indicate the estimation is aligned with what is allowed and available in Concur Travel.

Real-Time Card Transaction Notifications (RTN) for Corporate Mastercard Customers

• Feature provides real-time transaction data within Concur Expense as and when the credit card is swiped for purchase.
• The RTN transactions are editable.

• Reports with pending transactions cannot be submitted until these transactions are settled. Settled transactions will merge with RTNs ensuring a seamless experience and reduced manual entry for users.

  Limitations: 

• Certain card issuers/markets do not provide sufficient data for SAP Concur to match RTNs to settled transactions.
• Supported cards will automatically be identified and enrolled when the card admin enables the RTN feature for a given employee group. Some cards may not be enabled due to the current legal conditions of the markets that issue these cards.
• Initial release of this feature will be limited to meal (and similar) spend only. Additional expense types will be made available as SAP Concur assesses the quality of RTN data.
• Not all merchants support sending real-time notifications.
• Must receive Mastercard corporate card data via CDF3.

Expense report submitters see a new label Pending Transactions on RTN expenses in the Available Expenses screen and inside the report in the Report Details screen.

• Users can move the RTN expense to another report or to Available Expenses, edit, or delete the transactions but they cannot copy it. Copy button is disabled when the line item is selected.
• To submit a report, user must make sure the pending transaction is either moved out of the report before they submit it, or they must wait until the transaction is settled to submit it. Settled transactions usually appear within two to seven days.
• If the report with pending transaction is submitted, an error message pops up to advise the user from submitting the report.

• Users can opt-out or re-enable the RTN transactions for their credit card once it has been enabled by their admin. To do :  Profile  Expense Settings >Expense Credit Cards. The Expense Credit Cards page displays. Under Corporate Cards, you can enable or disable Real-Time Notifications.

Expense User Interface - Enhancements to Dialog Box Design

All the users who had synced their American Express© Business Cards to Concur Expense had to previously authorize their cards every 90 days, but now that has been extended to 365 days. 

For cards registered or authorized prior to November 1, 2024, you can navigate to the Expense Credit Cards page > Add > Add Amex Business Card > log in and Authorize your American Express© Business Cards, availing the longer authorization period. 

No action is required by users who have synced or re-authorized their cards after this date. 

ExpenseIt

Document Classification for Email Receipt Images

Receipt images emailed to receipts@concur.com or receipts@expenseit.com, and processed by ExpenseIt are now analyzed by a new AI/ML model for document classification.

This model determines if the receipt image is converted to an expense or stored as a receipt image only. If the image can be converted to an expense, it is processed by ExpenseIt. If it cannot be converted to an expense, it is saved as a standalone image that can be accessed from Available Receipts.
 

ExpenseIt Inside of a Report

• Used to automatically process the receipt images uploaded from the inside of a report through the report details page.

• will be available to all customers by March 28, 2025.

End-User Experience

The Add Expense button in the Report Details page inside of a report displays a new drop-down menu with three options in it: Upload Receipts, Create New Expense, Select Available Expenses.

• Use the Upload Receipts button to add one or more receipts at the same time. 

• ExpenseIt processes all the selected images and creates a new expense within the report.

Restrictions: 

• New ExpenseIt expenses may be auto matched to existing entries in the same report, in which case, the receipt image and any missing details will be added to the matched entry instead of creating a new expense.
• ExpenseIt will only run on receipts uploaded via the Upload Receipts option in the Add Expense drop-down. ExpenseIt will not process images uploaded from the Available Receipts section, dragged and dropped to an existing entry, or uploaded to the receipt section of an existing entry.

• ExpenseIt will convert all uploaded images to an expense. If a user wishes to upload a non-receipt supporting document without converting to an expense, the image must be uploaded directly to Available Receipts or appended to an existing entry.

• The new Upload Receipts option will not be shown on Company Bill Statement (CBS) reports and reports that don't allow receipts.

Group Configurations - Custom Entry Date for Exchange Rate Date Configuration

A new Custom Entry Date option has been added to Foreign Currency Exchange Rate Basis Date in Group Configurations. This allows separate trips within a single report to have differing base dates for exchange rate calculations.

For new and existing entities and Expense Groups, the exchange rate basis continues to default to Transaction Date. For entities and Expense Groups that have previously set the exchange rate to Trip Start Date, the basis defaults to the trip start in the report header.

End-User Experience

Users see a new custom date field which indicates the exchange rate date of the given expense.

Receipt Handling – Digital Receipts

Triggering an Email Notification for Failed Digital Receipt Processing

An improved method of notifying the users when an emailed receipt fails to process is available to users. Currently, customers need to log into their profile to check if the digital receipts emailed to receipts@concur.com, receipts@expenseit.com, or receipts@eu.concursolutions.com have been processed.

However, if the receipts fail to process, users are left unaware of the reasons behind the failure. With this solution, an email notification is sent to the user for such failed receipt processing scenarios.

End-User Experience

With this update, users will receive an email notifying the failure of the receipt processing and the reason for failure.

In a scenario where the digital receipt processing failed because an attached file type is not supported, the email notification sent to the user will look as shown below.

In a scenario where an email was sent with only a subject line and no content or attachment, the email notification sent to the user will look as shown below.

Travel Allowance Service

Alternative Calculation for Foreign Trips (Comparison of Foreign vs. Domestic Entitlement) – Austria

When users submit travel expenses for foreign trips, SAP Concur Expense automatically calculates and applies the higher reimbursement rate (either foreign or domestic) without requiring manual selection.

For foreign trips, the system calculates the following in parallel:

• Foreign entitlement: Standard calculation based on foreign travel rates.
• Domestic entitlement: Calculates the foreign trip as if it were a domestic trip.

The system then applies the higher of the two rates for reimbursement.

Configuration/Feature Activation

The Alternative calculation is applied through the following calculation rules:

• Based on time of arrival, considering foreign trip parts as domestic

  • Assigned to: Alternative calculation: Location for rate determination, foreign for rate type meals.

     

• Used by Austria only – Rate of the last location, with reduction after 28 days

  • Assigned to: Alternative calculation: Several locations in a reimbursement interval, foreign for rate type meals.

     

• Highest total rate amount
  • Assigned to: Alternative calculation result.

Support for Collective Agreement in Metal GEWERBE in Austria

Travel Allowance support is now available for companies participating in the collective agreement Metal GEWERBE in Austria. provides a best practice template for client rate bundles, tailored to meet the requirements of the Metal GEWERBE collective agreement (SAP_CONCUR_AT_TEMPLATE_METAL_GEWERBE).

Features: 

• Reimbursement intervals based on calendar days for both domestic and foreign trips
• Calculation of domestic and foreign trip parts based on time bands
• Separate calculation for domestic and foreign trip parts
• Foreign travel time of up to 5 hours calculated as domestic in Austria
• Handling of trips longer than 28 days
• Deductions and adjustments

• Alternative calculation for foreign trips (Comparison of foreign vs. domestic entitlements)

Value Added Tax (VAT)

Enhanced Multi-VAT Handling in Expense Reporting

• automates itemization for hotel receipts with multiple VAT rates in Germany.

• Update simplifies handling receipts that combine different VAT rates in a single line item, such as a hotel stay and breakfast. 

•  applies only to domestic expenses in Germany.

• Ensures accurate VAT reclaims.

• Reduces report send-backs and minimizes reimbursement delays.

• Expense users will see a new Total Net Amount field in their expense entry.

• ExpenseIt automatically populates this field by extracting the total net amount from German hotel receipts. Users can manually enter or modify this amount as needed.

When users itemize their expenses and submit the expense report, the system validates the Total Net Amount against the net amount calculated from itemization:

• If the values match or the Total Net Amount field is left blank, the system makes no changes.

• If there is a mismatch, the system automatically adjusts the parent itemization line and adds a new child expense line item. This ensures VAT amounts are accurately re-computed.

System-generated comments are added for transparency, ensuring users and processors are informed of any automatic changes. Processors can then approve the report or return it to the user for further updates.

System-generated itemizations may occasionally result in minor rounding differences due to computational precision. These small variances do not impact overall transaction accuracy.

Uber for Business Integration Enhancements

Users will have receipt information from rides with Uber and orders with Uber Eats on business profiles automatically sent to Concur to complete expense details. A copy of the applicable receipt image will also be sent. 

For Uber, receipts now include more details like consolidated transactions and tips (where applicable), and a granular breakdown of fees across transactions, taxes, refunds, and cancellations. For Uber Eats, receipts now include details like menu items and group order details, for instance specifying the users who were part of such group orders. 

New enhancements, where applicable, also include improved credit card and receipt matching, a more stable user connection, and a feature where Uber receipts will now appear in Concur in near real-time after the transaction is completed. 

Extension to Reauthorize AMEX Business Cards

All the users who had synced their American Express© Business Cards to Concur Expense had to previously authorize their cards every 90 days, but now that has been extended to 365 days. 

For cards registered or authorized prior to November 1, 2024, you can navigate to the Expense Credit Cards page > Add > Add Amex Business Card > log in and Authorize your American Express© Business Cards, availing the longer authorization period. 

No action is required by users who have synced or re-authorized their cards after this date. 

Data Access and Export Integration with SAP Concur

Customers using expense reports in Germany will have access to a new Data Access and Export service for Concur Expense. The primary goal of this service is supporting Concur Expense clients to prepare for their regular tax audits by providing essential, audit-relevant billing data. 

With this service clients can download structured expense report data from Concur in SAP’s Audit Information System file format. This service also offers a user interface to view Concur expense report data and their attached receipt images. All data access is restricted by data access profiles that can be defined by the client to restrict access to specific time periods and legal entities. 

On the user interface you will benefit from a new interface that remains consistently structured and includes contextual information, even for custom fields. This interface is available in English and German. 

Using the Data Access and Export Service, you can easily identify specific custom fields, such as cost objects or GL account numbers, facilitating the analysis of data from Concur in SAP Financials or SAP HR Payroll. Additionally, a new data extraction report in S/4HANA Public Cloud offers the necessary data for cross-system evaluation of value flows. 

End-users for this application are for example tax auditors or internal auditors. Once you have been granted access to this application, you will see a lean user interface that provides access to expense report data. This access is restricted based on the data access profiles which are assigned to your user. Standard users can only view expense report data on the user interface. 

End users who have been assigned the user role with download authorization see another functional area. In “Download Paid Expenses” you can create data extracts which are also based on the data access profiles which are assigned to your user. 

Custom Fields Search Filter

Custom lists can now be filtered by text as the user types, making it easier to find specific items and reducing the need to scroll. This feature applies to lists with fewer than 100 items, allowing users to quickly search for what they need. 

New Required Field Indicators

Employees entering their banking information and admins creating new funding accounts can see a red asterisk indicating a required field.  

In the Funding Account window, admins can see red asterisks on required fields. 

E-Bunsho Detach/Remove Receipt Change

When you manage expenses, you will see a Detach/Remove button only for e-Bunsho receipts that are a part of expense reports that are not yet submitted or are recalled or returned. 

It is only the visibility of the button that has changed. For recalled or returned entries, you still cannot remove/detach the receipt from the expense report entry. If you click the Detach/Remove button, you will be alerted with this message: You are not permitted to perform this action. 

Electronic Invoice Support for Germany

As of January 2025, SAP Concur supports e-invoice for Germany. 

The following two official e-invoice standards are supported: 

• XRechnung (.xml) 

• ZUGFeRD (.pdf with embedded XML) 

Employees can email e-invoices to receipts@concur.com. 

For ZUGFeRD, the PDF can be attached; for XRechnung, a visual copy (e.g., PDF, JPEG) must also be attached. The original e-invoices will be stored in the Concur Expense database, with visual files displayed for convenience and approval. 

Removal of X icon from Report Tile

The user can no longer see the X icon on the report tile in Concur Expense. 

Check Name Modification for Japan Merchant Tax ID Check

The check name Invalid Merchant Tax ID – JP is now changed to Missing Merchant Tax ID – JP. 

This check name was modified to clearly reflect its purpose, which is to confirm the presence of a Merchant Tax ID. There is no change to its functionality 

Expense Credit Cards Profile Update

The Expense Credit Cards page is now enhanced with the following features:

• This page will appear for all end-users regardless of the type of Credit Card connection(s) your company has enabled. This page will not be visible to administrators or delegates.
• You will find cards that were linked via Yodlee under  Personal Cards. Corporate cards and/or American Express Business cards are under  Corporate Cards.
• American Express Business Cards that require re-authorization will now display a Connection Status called Disconnected. You can reconnect/re-authenticate by clicking on the Actions ellipses 

The feature is automatically available; there are no additional configuration or activation steps.