OPTIMAL SUPPORT FOR YOUR HR/IT DEPARTMENT
HR Support with p78
Application Management Services (AMS) comprises the development and support of application software throughout its entire life cycle. In relation to SAP HCM, this includes ensuring user support as well as the maintenance and further development of introduced modules in the SAP HCM onPremise, SAP SuccessFactors and Concur environment.
Maintaining an HR system is very time-consuming: it requires regular system updates via support packages, ongoing individual or legal adjustments, performance support and fast incident and problem management.
Our HR support makes it easier for your IT department and the users of the HR departments to focus on their core tasks by organizing your system-based processes without frictional losses.
We can take over the maintenance of your existing system landscape or continue to support you once the project has been successfully completed. Together, we ensure that your HCM modules run smoothly and are always up to date.
As an SAP-certified "Provider of Application Management Services", our parent company cbs Corporate Business Solutions have ideal organizational structures, processes and methods to ensure stable system operation.



SERVICE PORTFOLIO AND COMPONENTS
Our services at a glance
Our service portfolio
Unsere Services
- ERROR ANALYSIS AND RECTIFICATION
Thanks to our many years of project experience, we know exactly where to look. - FURTHER DEVELOPMENT
We are happy to support you in the further development of your HCM modules. We offer everything from small changes to new UI. - PROACTIVE SUPPORT
With proactive support, tickets can be avoided and processing times reduced. Workflow monitoring and automatic logging and monitoring of the systems detect errors before the end user notices them. - CODE REVIEW
To ensure the quality of the coding of new and existing ABAP developments, regular analysis and review of the ABAP coding is very important. Errors can be prevented, optimization potential identified and code performance problems eliminated. - PERFORMANCE AND PROCESS OPTIMIZATION
Is your system too slow? We are happy to support you in optimizing the performance of your systems. Our developers will give your system a boost with targeted code reviews and optimizations. - FURTHER TRAINING
We are happy to support you with training and know-how transfer for your employees, from end users to key users.
Ihre Optionen
- TICKETSYSTEM
Don't have a ticket system? Use our system to track the support process and keep track of the status of your tickets at all times. - SERVICE HOURS
We are available on weekdays from 9am to 5pm. In addition, we offer you individually agreed on-call times. - LANGUAGE SELECTION
In addition to German, we can also communicate in English or Spanish. - RESPONSE TIMES
We offer clear prioritization which guarantees clearly defined response and processing times. - SUPPORT AS A FLAT-RATE MODEL
You have the choice between a monthly support flat rate or an optional support contingent.
Get in touch with us
Request further information or arrange a personal exchange